Roxio provides a Premium Telephone Support option at a rate of $1.89 per minute (US). No charges will be made to your credit card until you reach a technician.
Please note that the use of this premium service does not guarantee resolution of the issue.
To initiate a Premium Technical Support call, toll-free, (866) 434-9871 .
Hours of operation:
Monday - Friday, 11:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays.